Governance guide

How to govern Salesforce

A step-by-step guide to governing Salesforce with Rencore: detect with 22 policies, review with 7 reports, and remediate with 5 automations.

Definition

Governing Salesforce means keeping its access, configuration, and lifecycle under continuous control rather than reacting after something breaks. Rencore governs Salesforce with 22 pre-built policies, 7 reports, and 5 automations, so teams can detect risk, review posture, and remediate with an audit trail. The steps below turn that coverage into a repeatable routine.

Steps

  1. Inventory Salesforce

    Connect Salesforce and let Rencore build a continuous inventory of its resources, owners, and configuration, so governance starts from what exists rather than a stale export.

  2. Detect with policies

    Turn on the pre-built policies that cover Salesforce to surface oversharing, sprawl, and misconfiguration on the first scan, before writing a single custom rule.

  3. Review by owner and severity

    Use the Salesforce reports to review findings by owner, category, and severity, and to share them with stakeholders who do not have a seat in the platform.

  4. Remediate and automate

    Apply automations to fix findings at scale, route sensitive changes through approvals, and keep every action reversible and logged for the audit trail.

Recommended Salesforce policies

Grounded in the Rencore catalog. See the full Salesforce catalog on the Salesforce connector page.

  • Salesforce external user is active and reachable

    Active external users are externally-reachable identities and a more likely entry point for compromise

    Severity: High
  • Salesforce agent is active and callable

    Active Agentforce agents are callable and exercised against real user input, raising the likelihood of exploitation

    Severity: Medium
  • Salesforce System Administrator is active

    Active System Administrators are full-access, high-value targets, raising the likelihood that weaknesses are exploited

    Severity: High
  • Salesforce connected app is open to all users

    Connected apps any user can authorize are externally-reachable integration points, raising the likelihood of exploitation

    Severity: High
  • Salesforce permission set grants Modify All Data

    Permission sets that grant Modify All Data have org-wide blast radius, raising the likelihood of exploitation

    Severity: High
  • Salesforce user license pools below 60% utilization

    Detects user license pools with more than 10 licenses that are less than 60% used

    Severity: Medium
  • Salesforce permission set license pools below 50% utilization

    Detects permission set license pools with more than 10 licenses that are less than 50% used

    Severity: Medium
  • Salesforce users not logged in for 180+ days

    Detects active users who have not logged in for over 180 days and may be reclaimable licenses

    Severity: Medium
  • Active Salesforce external users

    Detects active external community, partner, portal or guest users for periodic access review

    Severity: Medium
  • Salesforce external users with permission set assignments

    Detects active external users that hold one or more permission set assignments beyond their profile

    Severity: High
  • Salesforce connected apps not restricted to admin-approved users

    Detects connected apps where the permitted-users policy is not 'admin pre-approved users only'

    Severity: High
  • Stale Salesforce OAuth tokens (180+ days unused)

    Detects third-party OAuth tokens that have not been used in over 180 days

    Severity: Medium
Explore the full Salesforce governance catalog | All guides

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